Myatts Field Medical Practice
Myatts Field Medical Practice
Akerman Health Centre
1st floor 60 Patmos Road
London, SW9 6AF
Telephone: 020 3049 6733
020 3049 6744
Fax:
Website
www.myattsfieldmedicalpractice.co.uk
When the surgery is closed call 020 8693 9066
Welcome to Myatts Field Medical Practice
At Myatts Field Medical Practice in London the doctors and nurses take pride in offering
the highest standard of patient-centred healthcare. We run many clinics for chronic disease care
and offer a wide variety of other medical services such as antenatal and postnatal care, minor
surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of
health-related information in the menu on the right hand side. Please have a look around and do
send us some feedback if you like.
We have now settled into our new premises - Akerman Health Centre, 60 Patmos
Road. Information on the services provided in the new building can be found here
(www.lambethpct.nhs.uk/documents/2668.doc) .
WINTER VOMITING BUG
The symptoms of norovirus are very distinctive
– people often report a sudden onset of nausea followed by projectile vomiting and watery
diarrhoea.
Please help to curb the spread of norovirus
(www.hpa.org.uk/webc/HPAwebFile/HPAweb_C/1317140036373) by following the advise on
the link. Do not visit the GP as this is a self limiting virus which should clear up in 1 to 2 days.
OPENING TIMES OVER THE FESTIVE PERIOD
Surgery is open as normal on Monday 23rd of December and Tuesday 24th of December and on
New Years Eve Tuesday 31st December. However on Christmas Eve and New Years Eve
sample collections will be in the morning only and some other services may not be available. We
will be offering a walk in service along with telephone consultations and on the day booked
appointments on those days. Our usual Late night Monday appointments will be available but
those places are limited.
Local Pharmacy Opening Times Please check this link for information on Pharmacy availability
over Christmas and New Year
Appointments are available:
Monday
Tuesday
Morning
Afternoon
09:00 - 11:00
16:00 - 18:10 18.30 19:30 *
07:30 08:00*
16:00 - 18:10
09:00 - 11:00
Wednesday 09:00 - 11:10 16:00 - 18:10
Thursday
07.30 08:00*
16:00 - 18:10
09:00 - 11:00
Friday
07:30 08:00*
16:00 - 18:10
09:00 - 11:00
Weekend
closed
closed
*Clinics marked with an asterisk (extended hours) are for prebooked appointments only.
We also offer a limited number of telephone consultations Monday to Friday from 14:00 to
15:00.
Our doctors provide contraceptive, child health surveillance, maternity and joint injections
services to their patients.
Surgery Opening Hours
Morning
Afternoon
Monday
08:00 - 13:00
13:00 - 18.30
Tuesday
08:00 - 13:00
13:00 - 18:30
Wednesday
08:00 - 13:00
13:00 - 18:30
Thursday
08:00 - 13:00
13:00 - 18.30
Friday
08:00 - 13:00
13:00 - 18:30
Weekend
closed
closed
The reception is manned at the above times however the telephones are manned from 8:00 18:30 Monday to Friday. We do not close for lunch.
Out of Hours
We provide 24 hour emergency cover. If you are suddenly taken ill in the evening after 6.30pm
or on a weekend or Bank Holiday phone SELDOC on 020 8693 9066. SELDOC is the local
doctors co-operative, who will get a doctor to phone you back (please leave the phone free until
the doctor gets back to you).
He will then either give you advice, arrange for you to see a doctor at the SELDOC base:
Dulwich Hospital, East Dulwich Grove, SE22 or arrange a doctor to visit you, whichever he feels
is appropriate.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery
re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an
emergency.
Please only use Accident and Emergency departments for serious illnesses click here
(www.notalwaysaande.co.uk) for more information and advice
One in four of us will be affected by a mental health problem at some point in our lives.
Improving Access to Psychological Therapies (IAPT) services have been developed to provide
talking therapies for anyone who is
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Feeling down, low or depressed (www.slam-iapt.nhs.uk/section.php?id=161)
Feeling stressed or anxious (www.slam-iapt.nhs.uk/section.php?id=163)
Finding it hard to control worrying
Anxious (www.slam-iapt.nhs.uk/section.php?id=163) in social situations
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Experiencing panic attacks (www.slam-iapt.nhs.uk/section.php?id=162)
Experiencing flash backs of traumatic events
Caught up in excessive washing or checking (www.slam-iapt.nhs.uk/section.php?id=163)
Experiencing anxiety, stress and low mood linked to a long-term medical condition
(www.slam-iapt.nhs.uk/section.php?id=211)
On line help and self referrals are available from South London and Maudsley (www.slamiapt.nhs.uk/section.php?id=17)
BOOKED APPOINTMENTS
We operate an appointment system for all afternoon/evening surgeries. Appointments may be
made personally or by phoning 020 3049 6733. If you find you cannot keep your appointment
please phone and cancel it. We have many ‘no shows’ in a week and this makes the wait for an
appointment longer. There are appointments available for emergencies every morning from 9
a.m to 11 a.m. Please call to confirm the emergency slots as they vary during times of annual
leave etc. In order to access your need it would be useful but not essential to let the reception
know what your reason for attending as an emergency is. Emergency slots are not for non
essential problems eg form filling.
APPOINTMENT REMINDERS
The practice will send SMS text message reminders of appointments please ensure we have your
correct mobile number for this service and keep us updated of any changes to your number. If
you wish you can opt out of this by letting us know.
EMERGENCY CONSULTATIONS
If you are very unwell and need to be seen before an appointment is available, tell the
receptionists and they will fit you in provided you present to reception before 11.00 am.
Emergencies will always be seen in the mornings but you may have to sit and wait and see the
first available doctor. These appointments are not for long term / non-urgent problems,
certificates or form signing.
EMERGENCY CONTRACEPTION
Available to all women, including teenagers, on request - please ask for an emergency
appointment
Home Visits
If possible please try to telephone reception before 11am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by
telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a
hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make
one home visit. There are also better facilities for examining and treating patients at the Health
Centre.
It is important that you keep us updated when you change address or phone numbers.
Test Results
Please phone in the morning for a call back between 2.00 and 3.00 for the results of tests. Blood
tests usually take about 5 working days to come back. X-ray and scan results usually take a
minimum of 10 working days to be sent to us.
Note that the practice has a strict policy regarding confidentiality and data protection and we will
only release test results to the person to whom they relate unless that person has given prior
permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the
practice.
It is your responsibility to check your results and to make an appointment to discuss them with
your doctor if your are advised to do so.
TELEPHONE ADVICE
If you wish to speak to a doctor for advice phone in the morning There are a limited number of
telephone appointments every afternoon.
The doctor will call you back as soon as they can. Please ensure we have the correct contact
details. It would be helpful to let the reception know the reason for a call back requests eg for
results etc. Please do not ask for a Doctor to call you in order to request regular repeat
medications as they should be ordered 2 working days in advance before you run out
of medications.
HSCIC
You may be aware that NHS England has agreed that the Health and Social Care Information
Centre can extract information on you in order to plan and improve services to support your
treatment and care. This information does not include your name but will include your NHS
number and postcode. If you wish to opt out of this please inform our reception team in order for
us to codes your records to ensure that information is not extracted. More information is
available on www.hscic.gov.uk (www.hscic.gov.uk) we also have leaflets in the reception
outlining why this information is required. Every patient is automatically opted in until we are
advised to remove them from the data extraction.
SCR
Summary Care Records is anelectronic record accessed only by other health care agencies eg
District Nurses, Hospitals etc of basic information i.e. current medications, allergies. You also
have the choice of opting out of this but need to let us know if you want to opt out. Further
information is available on www.nhscarerecords.nhs.uk (www.nhscarerecords.nhs.uk) and
leaflets are available from our reception.
REPEAT PRESCRIPTIONS
To request a repeat prescription please fax, send or hand in the right hand side of your old
prescription or a note indicating which medications you need. If you do not have your original
order slip then please specifiy the strength and dosage (eg 10mg twice a day) and what you are
taking the medicines for.
We require 48 hours notice to have your prescription ready.
We are unable to accept phone requests except from housebound patients. You can also order
repeat medications online.
Electronic Prescribing (eps2)
The practice offers electronic prescribing where prescriptions are sent direct to the pharmacist of your choice. This
negates the need to collect a printed prescription. Ask at your local pharmacist to register for this service.
Controlled Drug Prescriptions
If you are being prescribed controlled drugs, we have a system in place for the collection of repeat prescriptions. For
safety reasons, we will require signed authorisation from you if someone else is collecting the prescription on your
behalf and evidence of identity from the person collecting the prescription.
Other Information
Patients on Warfarin will need to provide their yellow book with an up to date INR reading. Patients on Hormones
(contraceptive or HRT) or Hypertensive medications wil need regular BP checks and may be advised to attend the
practice nurse.
NHS charges
From 1 April 2011, the charges are:
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Prescription (per item): £7.65
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10
If you will have to pay for four or more prescription items in three months, or more than 14 items
in 12 months, you may find it cheaper to buy a PPC. Telephone advice and order line 0845 850
0030

General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
(www.nhs.uk/NHSEngland/Healthcosts/Pages/Prescriptioncosts.aspx)
Please ask your local Pharmacy if they offer this service which would enable you to seek
treatment from them for some illnesses.
The scheme covers most minor ailments, for example; indigestion, heart burn, stomach upset,
diarrhoea, constipation, sore throat, headache, earache, temperature, nasal congestion, hay fever,
head lice, thrush, and unprotected sexual intercourse.
Flu Vaccines arriving early October please arrange a nurse appointment if you are over 65 or
suffering from a long term condition eg Diabetes or Asthma or if you are a main carer for an
elderly or disabled person. If you are unsure whether you are elligible please contact our
receptionist team for advice.
Many pharmacist offer a vaccination service for around £15 to £20 for those that do not fall into
the target population.
Clinics & Services
PRACTICE NURSING
The practice nurses are available for blood pressure checks, dressings, blood tests, cervical
smears, immunisation, stitch removal. They will also give advice on giving up smoking, diet,
exercise etc.
MATERNITY SERVICES
Both ante-natal and post-natal care is provided together with our midwives who are based at the
health centre.
CONTRACEPTION
Contraception advice and services, including emergency contraception is available, from your
doctor. Post-coital contraception is available within 72 hours. (the earlier the better).
We do not fit coils but these can be fitted at Community Family Planning Clinics locally (list
available at reception) All contraceptive advice is confidential for all our patients - including
teenagers
WELL WOMAN CHECKS & CERVICAL SMEARS
Lambeth recommend that women aged 25 to 64 should have cervical smears every 3 years.
Please make appointment with the nurse.
COUNSELLING & PSYCHOLOGY SERVICE
You are able to see a well qualified counselor or psychologist at the practice by referral from
your doctor.
ASTHMA & DIABETIC CLINICS
The practice nurse runs these clinics by appointment.
MINOR SURGERY
The practice offers some minor surgery.
HOSPITALS
When necessary, we use the services at King’s College Hospital, St Thomas’ Hospital and Guys
Hospital.
TRAVEL CLINIC
We offer immunisations to those who require them. Please make an appointment to see the
practice nurse at least 2 to 3 weeks before you travel. There is a charge for certain
immunisations. All travel clinic appointments are subject to an administration charge (See
private charges).
CHILD HEALTH SURVEILLANCE
The practice provides baby clinics and childhood immunisations in conjunction with our health
visitor and community child health clinics . These are held at the health centre on Wednesday
afternoon and Friday mornings. If you need to see the doctor because your baby is unwell please
see the doctor during normal surgery hours.
CHILD IMMUNISATIONS
These are done during normal surgery hours or during baby clinics by the nurse. It is
recommended that children have immunisations against diphtheria, tetanus, whooping cough,
polio, meningitis C and HIB at 2 months, 3 months and 4 months and a pre-school booster
against polio, tetanus and diphtheria at about 3 years 6 months. Immunisations against measles,
mumps and rubella (MMR) are given at 1 year and a booster at about 3 years 6 months. A
Tetanus booster is recommended every 10 years.
STOP SMOKING CLINIC
We offer advice and support and can prescribe various aids eg inhalators, patches , gum etc.
Please ask at reception if you wish to make a DOUBLE appointment.
Sick Notes
Sickness Certificates
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your
employer may however require you to complete a self-certification form (SC2) which is
available from your employer or at our reception or on the HMRC website
(www.hmrc.gov.uk/forms/sc2.pdf) .
For any illness lasting longer than seven days you will need to see the doctor for him/her to issue
a sickness certificate (F.med3) and for any subsequent renewal of the certificate. If your
employer insists on a sickness certificate for 7 days or less a charge will be levied.
Registration
New Patient Registration
All new patients are offered a general health check in the first month on joining the practice.
Please try to bring details of past medical problems, medication you are taking and smear and
immunisation history if appropriate.
Please bring a urine sample with you.
All patients over 75 are eligible for an annual check with the nurse. The practice recognises the
right of patient choice. Every effort will be made to give the patient an appointment with the
doctor/nurse of choice, but the waiting times may be longer. If interpreters are required we have
to offer appointments that are agreeable to them.
When registering children up to the age of 16 we require proof of parental responsibility eg birth
certificates or adoption papers.
Please confirm that you are in our catchement area before you complete online registration
forms.
Other documents we may require:
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NHS Card if you have one
Passport if you have never had a GP in the UK
Copies of immunisations records for children under 16 if available
Registration Forms
Pre-registration with the practice
Once you have confirmed that you are in our catchment area, you pre-register click on the link
below to open the form. When you have completed all of the details, click on the "Send" button
to mail your form to us. When you visit the surgery for the first time you will be asked to sign
the form to confirm that the details are correct. We will need to see proof of parental
responsibility when registering children under the age of 16. Incomplete forms may be rejected
please contact us within 2 weeks of submitting a registration.
Pre-registration Form
When you register you will also be asked to fill out a medical questionnaire. This is because it
can take a considerable time for us to receive your medical records. There is an online version of
this file too, which you may fill out and send to us. When you come to the surgery you will be
asked to sign this form to confirm that the details are correct.
Online medical questionnaire for new patients
Note that by sending the form you will be transmitting information about your self across the
Internet and although every effort is made to keep this information secure, no guarantee can be
offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your
first visit to the practice.
Registration Form (www.mysurgerywebsite.co.uk/regforms/gpregistration1.pdf)
Catchment Area
Practice Area Subject to Annual Review
Confidentiality
CONFIDENTIALITY
All information you give the doctors or staff at the practice is treated with strict confidentiality.
We will not give out information about you to anyone - except with your express permission.
Complaints
Comments & Suggestions
We welcome suggestions and comments on the services we provide. If you have anything you
wish to raise please discuss it with your doctor or the practice manager.
We have a formal complaints procedure. If you wish to make a complaint please ask for a copy
of the procedure or arrange an appointment to speak to the practice manager, Dolina Redjimi.
Full Complaints Guidance
Complaints Form
The Health Service Ombudsman
The Health Service Ombudsman has published a booklet that describes the ‘six principles for
remedy’ in relation to complaints handling and involves:
1. Getting it right
2. Being customer focused
3. Being open and accountable
4. Acting fairly and proportionately
5. Putting things right
6. Seeking continuous improvements
If you remain unhappy after everything has been done to try to resolve your concern or
complaint you have the right to approach the Ombudsman.
Tel: 0345 015 4033
Email: phso.enquiries@ombudsman.org.uk
Write: Millbank Tower, Millbank, London SW1P 4QP.
PALS
PALS (Patient Advice and Liaison Service)
(www.pals.nhs.uk/) The NHS employs over a million staff in thousands of locations. It is a large
and complex organisation providing a broad range of services. It is not surprising that sometimes
you or a loved one may feel bewildered or concerned when using the NHS. And this can be at
times when you are feeling at your most vulnerable and anxious.
So, what should you do if you want on the spot help when using the health service? The NHS
expects all members of staff to listen and respond to you to the best of their ability. But
sometimes, you may wish to talk to someone employed especially to help you. The Patient
Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens
to patients, their relatives, carers and friends, and answers their questions and resolves their
concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their
loved ones and making changes, when appropriate.
What does PALS do?
In particular, PALS will:
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Provide you with information about the NHS and help you with any other health-related
enquiry
Help resolve concerns or problems when you are using the NHS
Provide information about the NHS complaints procedure and how to get independent
help if you decide you may want to make a complaint
Provide you with information and help introduce you to agencies and support groups
outside the NHS
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Inform you about how you can get more involved in your own healthcare and the NHS
locally
Improve the NHS by listening to your concerns, suggestions and experiences and
ensuring that people who design and manage services are aware of the issues you raise
Provide an early warning system for NHS Trusts and monitoring bodies by identifying
problems or gaps in services and reporting them.
Find out more
If you would like more information about PALS, the functions it is intended to provide and the
standards it should strive to achieve , follow this link (www.pals.nhs.uk) .
Summary Care Records
From 2010 the NHS will be uploading records onto a database which will enable other NHS
bodies to access important information such as allergies, prescription. Once it is created it will
not be accessed without your permission. This upload will happen automatically to all patient
unless they have completed an opt out form. Further information is avalaible on
www.nhscarerecords.nhs.uk (www.nhscarerecords.nhs.uk) .
SUMMARY CARE RECORD OPT OUT FORM
Access to Medical Records
ACCESS TO MEDICAL RECORDS
The practice operates a strict policy of confidentiality, however certain information may be
shared with other NHS bodies as appropriate for the continued well being of the patient.
Patients may have access to their medical records by arrangement with their GP or the practice
manager. You may not remove your records from the health centre but may obtain copies for
which a charge will be made. You can make a requesting using this form Application
Summary Care Records
For further information on Summary Care Records and the sharing of information between NHS
organisations please follow this link http://www.lambethpct.nhs.uk/scr
(www.lambethpct.nhs.uk/scr) .
Patients can opt in or out using this form Summary Care Record Consent
Patient Responsibilties
Patient Responsibilities & Obligations
We aim to maintain a high standard of care but with just under 5000 patients registered at the
practice it is necessary for all patients to work with us.
You should always notify the surgery should you need to cancel or rearrange your appointment
as soon as you are aware you cannot attend to allow re-booking for our other patients.
If a doctor or nurse has asked you to return for another appointment or to be reviewed it is
important that you make a new appointment and remember to attend.
Remember an appointment is for one person only if other members of the family need to be seen
please ensure you have made them an appointment to give the Doctor or nurse time to treat them
effectively.
Wherever possible patients are expected to attend the surgery and turn up for their appointment.
Genuine housebound and seriously ill patients have a right to a home visit when necessary.
Please let the surgery know as soon as you change address or telephone number.
We expect patients to extend to staff the same courtesy that is given to them.
How We Use Your Records
We may have to share information about the care you receive with other health agencies in order
to plan and improve local services. You need to inform us if you wish to opt out of this. The
information will include your postcode and NHS number but not your name. For further details
on how the data is shared and how it may be used please visit Care Records
(www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/care-data.aspx)
Useful Contacts
SELDOC (www.seldoc.co.uk/) : Out of Hours GP Service 020 8693 9066
Dental Emergency (out of hours):
(www.nhs.uk/Services/Trusts/Dentists/DefaultView.aspx?id=3523) 020 8299 5509
Kings College Hospital: (www.kch.nhs.uk/) 020 3299 9000
St Thomas’ Hospital (www.guysandstthomas.nhs.uk/Home.aspx) : 020 7188 7188
Lambeth Council (www.lambeth.gov.uk/home.htm) : 020 7926 1000
Lambeth Carer’s Hub (carershub.org.uk/) : 020 7642 0038
Lambeth Mind Helpline (lambethmind.org.uk/) : 020 7735 3505
Patient Advice and Liaison Services: (webarchive.lambethpct.nhs.uk/a/129) 0300 311 2233
Samaritans
(www.samaritans.org/talk_to_someone/find_my_local_branch.aspx?gclid=CLfHz9XRwK8CFYg
ifAodCzCsvA) : 08457 90 90 90
NHS Smoking Helpline: (smokefree.nhs.uk/?&gclid=CLu1_pnSwK8CFQMNtAodSHMszg) 0800
022 4 332
National Drinkline (www.patient.co.uk/support/Drinkline.htm) : 0800 917 8282
National Drugs Helpline (also known as Talk to Frank): (www.talktofrank.com/) 0800 77 66 00
Healthy Living
Lambeth Early Intervention Programme (LEIP) offers lifetyle advice such as healthy eating,
weight loss and smoking cessation and exercise on referral (available to patients that fit certain
criteria) please see the following link for more information Healthy Living
(www.lambeth.gov.uk/Services/LeisureCulture/SportsClubsCentres/HealthyLifestylesProgramme
.htm)
Video Library
The NHS provides a library of video resources to help patients understand and cope with
questions relating to their health. There are links below to some of the relevant videos. Please
visit them to find out further information about health, diseases, treatments and prevention. All
of the videos have subtitles for those hard of hearing.
Teenage Health
Teenage Diabetes - a real story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={BBADF273-128C-43D789BF-7515646393A9}&Uri=video/2008/april/Pages/teenagediabetes.aspx)
Eating Disorders
(www.nhs.uk/video/pages/m
B793B90AE71EBAE9}&Uri=vi
Teens & STI (www.nhs.uk/video/pages/medialibrary.aspx?Id={7B3D2B03C01E-4B26-8CCA4B6DC3E5D030}&Uri=video/2008/april/Pages/teensandSTIs.aspx)
How to be sun smart
(www.nhs.uk/video/pages/m
9B9F-1BD8E1603296}&U
Teen Bodies (www.nhs.uk/video/pages/medialibrary.aspx?Id={F0BC7BE4Cannabis - Real Stories
2C3B-46ED-BC20(www.nhs.uk/video/pages/m
9ABCE33922CF}&Uri=video/2008/april/Pages/teenagersandbodychanges.aspx) BB6E-38A1F35DD367}&U
Conditions & Treatments
Asthma (www.nhs.uk/video/pages/medialibrary.aspx?Id={6E494CE6-4C9D4376-B1EC512A3FFC51BE}&Uri=video/2008/april/Pages/childrensasthma.aspx)
Kidney Disease: The 5 Stage
(www.nhs.uk/video/pages/m
781B59FEA832}&Uri=vide
Parkinsons Disease: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={2EF83314-FBC8-4843B1E0-ABAB4FCAFDFB}&Uri=video/2008/april/Pages/cs_parkinsons.aspx)
Organ Donation (www.nhs.u
EA6B-4466-A7A3E13BA7A8E9AD}&Uri=vid
Dialysis: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={7480B6B9-A238-444F-B985075FE6052DCC}&Uri=video/2008/april/Pages/cs_dialysis.aspx)
Postnatal Depression
(www.nhs.uk/video/pages/m
554BBCFECBD4}&Uri=vid
Tonsillitis (www.nhs.uk/video/pages/medialibrary.aspx?Id={81568B43-A21C43FC-81D4-76629FC84703}&Uri=video/2008/april/Pages/c_tonsilitis.aspx)
Cystic Fibrosis (www.nhs.uk
8CD5-4CF5-BF815A397D0EDAD8}&Uri=vid
Kidney Disease - Getting Help
(www.nhs.uk/video/pages/medialibrary.aspx?Id={8DEB40AB-15EE-42AC9ED9-34A84B4DE3F7}&Uri=video/2008/March/Pages/CKDexperthelp.aspx)
Eczema: Real Story (www.n
E7B3-4609-82FD5F7A450D50FE}&Uri=vide
Autism: Social Situations
Arthritis: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={299F2835-4A36-495B-ABC5- (www.nhs.uk/video/pages/m
E2ACB610A9D5}&Uri=video/2008/February/Pages/Autismconversation.aspx) DF8EDA7A23B6}&Uri=vid
Preventing Back Pain
(www.nhs.uk/video/pages/medialibrary.aspx?Id={D52E7137-4108-4598-9468776934209DCC}&Uri=video/2008/February/Pages/Preventingbackpain.aspx)
Cataract Surgery (www.nhs.
433A-46C7-9D435C76FFA92ED8}&Uri=vid
Antenatal Screening
(www.nhs.uk/video/pages/medialibrary.aspx?Id={09CF58C6-D583-40B0BD8A27D4A4CD9F3A}&Uri=video/2008/January/Pages/Antenatalscreening.aspx)
CHD (www.nhs.uk/video/pa
A4AC-B4768E555FC1}&Ur
Depression (www.nhs.uk/video/pages/medialibrary.aspx?Id={66292015-5D8C46CB-9133-FF1445CBE111}&Uri=video/2007/sept/Pages/Depression.aspx)
Diabetes (www.nhs.uk/video
9210-6CA50F7BC8FA}&Ur
COPD: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={1740FCFC-1565-47F3B243-988CD414C0A0}&Uri=video/2007/sept/Pages/COPDrealstory.aspx)
Epilepsy (www.nhs.uk/video
4FDB-B707-8C7E8FABBB4
Irritable Bowel Syndrome
(www.nhs.uk/video/pages/medialibrary.aspx?Id={3C1FD911-CC8D-4955B5D7-63038C402722}&Uri=video/2007/sept/Pages/IBS.aspx)
Stroke (www.nhs.uk/video/p
82F7-C99186145A23}&Uri
Alzheimers: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={9EC78D3C-68E8-45DBA8AC-3CFC242676C7}&Uri=video/2007/sept/Pages/Alzheimerrealstory.aspx)
Menopause (www.nhs.uk/vid
40DF-9617-3B03FDEEAAA
Cancer
Testicular Cancer
(www.nhs.uk/video/pages/medialibrary.aspx?Id={AEE949B2-B2BF-4E00- Skin Cancer (www.nhs.uk/video/
A5064DE6-883E-E996E479D637}&U
AB12E22C5344}&Uri=video/2008/February/Pages/Testicularcancer.aspx)
Ovarian Cancer
(www.nhs.uk/video/pages/medialibrary.aspx?Id={27BAF614-CC1F-4D8FABDE45436182D8FF}&Uri=video/2008/January/Pages/Ovariancancer.aspx)
Cervical Cancer (www.nhs.uk/vid
C104-4DF7-B6F5D1AC2942AFDF}&Uri=video/2
Lung Cancer: Real Story
Breast Cancer: Real Story
(www.nhs.uk/video/pages/medialibrary.aspx?Id={1EE85ECB-4F9B-47DC(www.nhs.uk/video/pages/medial
A0039D60BAD1E417}&Uri=video/20
2B7DAB0A3A11}&Uri=video/2008/January/Pages/Lungcancer.aspx)
Chemotherapy
(www.nhs.uk/video/pages/medialibrary.aspx?Id={A968E9FF-AB55-4924B4F88B41FC85D5E9}&Uri=video/2007/December/Pages/Chemotherapy.aspx)
Bowel Cancer (www.nhs.uk/vide
4407-AFB7DA3D70110A78}&Uri=video/20
Coping With Cancer
(www.nhs.uk/video/pages/medialibrary.aspx?Id={BB350038-5C24-46758D03-31CF816A4545}&Uri=video/2007/October/Pages/Cancer.aspx)
Radiotherapy (www.nhs.uk/video
4F21-B1BD860D0561E093}&Uri=video/20
Vaccination Schedule
Children's Immunisation Schedule
Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the
NHS, and the age at which you should ideally have them.
2 months:


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Diphtheria, tetanus, pertussis (whooping cough), polio and Haemophilus influenzae type
b (Hib, a bacterial infection that can cause severe pneumonia or meningitis in young
children) given as a 5-in-1 single jab known as DTaP/IPV/Hib
Pneumococcal infection
Rotarvirus New for 2013
3 months:


5-in-1, second dose (DTaP/IPV/Hib)
Meningitis C
4 months:
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5-in-1, third dose (DTaP/IPV/Hib)
Pneumococcal infection, second dose
Meningitis C, second dose
Between 12 and 13 months:

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Meningitis C, third dose
Hib, fourth dose (Hib/MenC given as a single jab)
MMR (measles, mumps and rubella), given as a single jab
MMR Booster 3 months after the 1st (local schedule)
Pneumococcal infection, third dose
3 years and 4 months, or soon after:

Diphtheria, tetanus, pertussis and polio (DtaP/IPV), given as a 4-in-1 pre-school booster
Around 12-13 years:

Cervical cancer (HPV) vaccine, which protects against cervical cancer (girls only): three
jabs given within six months
Around 13-18 years:

Diphtheria, tetanus and polio booster (Td/IPV), given as a single jab
65 and over:


Flu (every year)
Pneumococcal
Aged 70 OR 79 Further catch ups will be offered once approved by NHS England

Shingles Vaccine once only
HPA Childrens Vaccination Schedule
Click here
(www.hpa.org.uk/webw/HPAweb&Page&HPAwebAutoListDate/Page/1204031508623?p=1204
031508623) for the recommended HPA vaccination schedule Please note Lambeth may have
varying schedules when outbreaks occur.
Seasonal Flu Vaccination
Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses.
Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza
viruses that the World Health Organization decide are most likely to be circulating in the coming
winter.
Regular immunisation (vaccination) is given free of charge to the following at-risk people, to
protect them from seasonal flu:








people aged 65 or over,
people with a serious medical condition
people living in a residential or nursing home
the main carers for an elderly or disabled person whose welfare may be at risk if the carer
becomes ill
Pregnant women
Children aged 2 or 3 (Fluenz Nasal Spray)
healthcare or social care professionals directly involved in patient care, and
those who work in close contact with poultry, such as chickens.
If you do not fall into any of the above categories and still would like a flu vaccine major
pharmacy stores offer the service at a cost of around £10 to £15.
These links all come from trusted resources but if you are unsure about these or any other
medical matters please contact your doctor or pharmacist for advice
Chlamydia Screening
Screening for Chlamydia is now available on line for anyone aged 16 to 24 Tests can be posted
to you, please see this link for further details. Chlamydia Screen (www.freetest.me/)
Live Well
Please Note: This information is syndicated by the NHS. This means that the content comes
from NHS data sources and is maintained by the NHS. There are many examples of missing
links, poor formatting and empty pages but we have included it anyway because of the wide
spectrum of useful information included.
(www.nhs.uk/livewell/Pages/Livewellhub.aspx)
There is a wealth of information on NHS Choices (www.nhs.uk/livewell/Pages/Livewellhub.aspx)
about healthy living for everyone. Please find below some information and links that we hope
you will find useful.





Child health
Featured topics
Men's health
Special reports
Women's health
Sickness Certificates
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your
employer may however require you to complete a self-certification form (SC2) which is
available from your employer or on the HMRC website (www.hmrc.gov.uk/forms/sc2.pdf) .
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of
medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate,
now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence
that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist.
Your employer will decide whether or not this evidence is acceptable. If your employer has any
doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work - ’Fit Note'
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help
you return to work sooner by providing more information about the effects of your illness or
injury.
For more information see the DirectGov website
(www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/
DG_175850) (where this information was sourced)
Mental Health
Do you know someone with a
mental health condition?
Would they benefit from being part of a community that understands what it means to live with a
mental health condition?
A community that provides a supportive environment where people can





Regain job skills?
Find education and employment opportunities?
Find individual support to plan goals for the future?
Make new friends?
Discover lost confidence?
Residents of Lambeth can obtain help and advice please click this link for further
information Mosaic (www.mosaicclubhouse.org/Do_you_know_someone_with_a_mental_health_condition)
Charity Websites
Cancerhelp
(www.cancerhelp.org.uk/) Free information service provided by Cancer Research UK about
cancer and cancer care for people with cancer and their families. Information is formatted in such
a way that makes understanding the website an easy process
Macmillan Cancer Support
(www.macmillan.org.uk/HowWeCanHelp/HowWeCanHelp.aspx?utm_source=_MyGP&utm_me
dium=_display&utm_content=_button)
Europe's leading cancer information charity, with over 4,500 pages of up-to-date cancer
information, practical advice and support for cancer patients, their families and carers.
Diabetes UK (www.diabetes.org.uk/)
(www.diabetes.org.uk/) Largest charity in the UK devoted to the care and treatment of people
with diabetes in order to improve the quality of life for people with the condition
Asthma UK (www.asthma.org.uk/)
This website has been revamped to meet the needs of the thousands of people with asthma who
visit the site each day, either to find important information about asthma and how to control it
Alzheimer’s Society (www.alzheimers.org.uk/)
Comprehensive information for people with all forms of dementia. Alzheimer's Society is a
membership organisation, which works to improve the quality of life of people affected by
dementia in England, Wales and Northern Ireland.
Guide Dogs for the Blind (www.guidedogs.org.uk/)
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights,
opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and
other mobility services that increase the independence and dignity of blind and partially-sighted
people. We campaign for improved rehabilitation services and unhindered access for all blind
and partially-sighted people.
Mental Health Foundation (www.mentalhealth.org.uk/)
Founded in 1949, the Mental Health Foundation is a leading UK charity that provides
information, carries out research, campaigns and works to improve services for anyone affected
by mental health problems, whatever their age and wherever they live
Sense (www.sense.org.uk/)
Sense is the leading national charity that supports and campaigns for children and adults who are
deafblind. We provide expert advice and information as well as specialist services to deafblind
people, their families, carers and the professionals who work with them. We also support people
who have sensory impairments with additional disabilities
Epilepsy Action (www.epilepsy.org.uk/)
Epilepsy Action is the largest member-led epilepsy organisation in Britain, acting as the voice
for the UK's estimated 456,000 people with epilepsy, as well as their friends, families, carers,
health professionals and the many other people on whose lives the condition has an impact.
British Heart Foundation (www.bhf.org.uk/)
Our vision is of a world in which people do not die prematurely of heart disease. We will achieve
this through our pioneering research, our vital prevention activity and by ensuring quality care
and support for people living with heart disease.
We need you to share our vision because, together, we really can beat heart disease.
Relate
(www.relate.org.uk/home/index.html) Relate offers advice, relationship counselling, sex therapy,
workshops, mediation, consultations and support face-to-face, by phone and through this
website.
MS Society
(www.mssociety.org.uk/) Around 100,000 people in the UK have MS. It affects two million
more. We offer hope for the future by investing millions in research, and help for today through
our information, support and campaigning.
Staff Details
We are a long established practice with its roots dating back to the 1970's when Dr Berlyn joined
a local GP (Dr Newman). The practice moved to its current location in the 1980's.
The practice is a typical family practice where we like to get to know the patients rather than just
treat their symptoms/illnesses. We offer same day appointments, home visits when needed and
offer extended hours.
Our staff turnover is very low (almost non existent) as we value and appreciate our staff. We
look forward to moving to our new premises in July 2012 though we will be sad to leave our
original "home". There is information on the new premises in newsletters which are posted
regularly on this site. The new premises will be known as Akerman Road Health Centre.
Doctors
Dr Robert J
Whitmey
Dr Whitmey MB.ChB. (Qualified Scotland 1976) has been a
partner in the practice since 1980 previously having served in the
armed forces. He is known to all as Bob and his outside intrests
are music (playing guitar in a band) and the newest member of his
family Max his pet Golden Retreiver.
Dr Nandini
Mukhopadhyay
Dr Mukhopadhyay MB.BS. MRCGP (Qualified England 1997).
Known as Nandi to staff and patients, she joined the practice in
2002. She is a mother of 2 young children.
Dr Shabana
Fonseca
Dr Premin Soysa
Nurses
Ms Kay
Maharaj
Kay joined us in 2009, she is a trained midwife and has many years of
experience working in practice in Southwark.
Practice Management
Mrs
Dolina
Redjimi
Dolina joined the practice in 2009 replacing our retired manager. She had
previously been in post in Vauxhall for over 23 years until the retirement
of her previous employer Dr Cheema. She obtained her ILM
management certificate in 2005. Her outside interests are travel and
fitness.
Administration
Ms Vicky
Gallego
Vicky has worked in the practice since 2007. Her main role is typing
up letters but as a small team we all share other duties when called
upon. She is bilingual (Spanish and English),
Ms Beverley Beverley has been working with us for over 7 years. Her main role is
Holmes
scanning, photocopying and ordering supplies.
Ms Karen
Jones
Karen is the longest serving member of the Clerical/Admin team
having been in post over 25 years, working mainly behind the scenes.
Reception
Ms
Kayleigh
James
Ms Sue
Murphy
Sue has been in the practice for over 10 years and as she has a mainly
front desk role booking appointmens answering the phones, she is the
most well known face in the practice. Her main interest outside the
practice is her cats and she is the mother of 2 grown up sons.
Attached Staff
Attached District Nurses, Health Visitors & Midwives plus a full
compliment of reception and administrative staff
Ms Deirdre
Cornish-Browne
Deirdre is our Community Matron. She regularly liaises with the
doctors and helps us manage our housebound patients